|
www.OnlyVotives.com Rapidly Becoming Online Votive Candle Company of Choice
Huntsville, AL January 26 2004--Since taking over Los Tomases Candle Makers LLC a year ago, Bill Peer, President and CEO, has seen a 25% growth in gross sales. In the candle world, a $2.8 billion dollar industry, the busiest period of candle sales is November and December. "We are on track this month [January to beat even the December sales!" exclaims the proud CEO. He attributes the success to three keys: their product, online store, and customer service.
"Our votive candles are the very best you can buy" says Peer. This is something you would expect to hear from someone who believes in their product. When Peer bought the company in February of last year, he says that the quality of the candle was the deal clincher. "I found a company that made amazing votive candles the old-school way, with craftsman's pride in every single votive." Old School indeed. Not only has the candle company used the same votive making machine since 1944, their Master Candle Craftsman, Lamar Sloan, has been making candles for forty years. "For every run of votives, Lamar mixes the colors and scent by hand and studies the result just like it was a fine wine" Peer continues.
The candle company's online store, http://www.OnlyVotives.com, provides seekers of scented votive candles a wide array of choices. At any one time, Los Tomases Candle Makers LLC offers over 60 different flavors of votives that are ready to ship. Customers can select them a dozen at a time, or experiment by mixing and matching the votive candles they want. "One of our biggest draws is how easy it is to find the votive you are looking for" Peer offers. Through their web site, users can do votive candle searches by name, color, or even scent descriptions with words like ‘sweet'. "We will become the Dell of the votive candle world", promises Peer, alluding to the quality one stop online shop for buying the exact votive you want.
Often times, companies list a large number of available choices of votives but impose a waiting period before the candles can be shipped. This is not the case at Los Tomases Candle Makers LLC. Peer says, "If a votive is listed on our site, it is ready to be shipped." This is part of what makes the candle company's customer service truly unique; the company only makes available candles that are ready to ship. Besides quick shipment, the company prides itself on customer communication. "When someone places an order, we feel it is our responsibility to keep them updated regarding their candles all the way from their initial payment through delivery." Peer continues, "Customers will never be left in the dark when they order from us."
When Peer took over the company, it already had a quality product, but only sold them unbranded to retailers. His decision to take the candles directly to consumers with a friendly web site and attentive customer service has proven to be the correct decision. Peer says, "We've obviously hit something here … the number of repeat buyers is remarkable." The fire is definitely lit at Los Tomases Candle Makers LLC.
About Los Tomases Candle Makers LLC
Known as the source for hard to find quality votives, Los Tomases Candle Makers LLC offers over sixty different flavors of the finest scented votive candles. The company maintains its reputation for consistently producing the finest votives by using the same machines and processes since 1944. Through its online store http://www.OnlyVotives.com, Los Tomases Candle Makers offers free shipping within the continental United States.
This article courtesy of http://pickyourcandle.com.
You may freely reprint this article on your website or in
your newsletter provided this courtesy notice and the author
name and URL remain intact.
Submit
Your Article
|
|